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Did you Install it? If so, you might find basic information in the FAQ here: http://www.playfirst.com/help.html?topic=downloading If nothing there helps, try going to: http://www.playfirst.com/help.html?topic=support There is a form you can fill out to get help from the techs at PlayFirst. Hope that direction helps you some. Unfortunately, without knowing what error message you're getting or what steps you've done, I can't be of any more help.
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